Privacy Policy

Last updated: July 28, 2026

1. Introduction

This Privacy Policy explains how TODOC.ai ("we", "us", or "our") collects, uses, and protects your personal information when you use our document conversion service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, name (if provided via Google Sign-In)
  • Payment Information: Processed securely by Stripe; we do not store your credit card details
  • Usage Data: Number of conversions, document types, timestamps
  • Analytics Data: Pages viewed and general usage patterns, collected via Google Analytics only if you accept analytics cookies
  • Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use your information to:

  • Provide and improve our document conversion service
  • Process payments and manage subscriptions
  • Send transactional emails (login links, receipts)
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Document Processing

Your privacy is our priority. When you convert a document:

  • Your content is processed temporarily for conversion only
  • Your source content is not retained separately after the conversion is complete
  • Converted files are stored securely for the export-history retention period included with your plan, then deleted
  • We do not use your content for training AI models

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe: For payment processing
  • Cloudflare: For content delivery and security
  • Resend: For sending transactional emails
  • Google Analytics: For website usage statistics, only after you accept analytics cookies

6. Cookies

We use two kinds of cookies:

  • Strictly necessary cookies. These keep you signed in and let us apply the free daily export limit. They are required for the service to work, so they are set without asking for consent.
  • Analytics cookies. We use Google Analytics to understand how the site is used. These are only set after you accept them. If you decline, or before you make a choice, Google Analytics runs without cookies and cannot identify you across visits.

We do not use cookies for advertising, and we do not sell or share analytics data with advertisers. You can change your choice at any time:

Analytics cookies: no choice made yet

7. Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication, and regular security audits to protect your data.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data
  • Withdraw consent for data processing

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the Service.

11. Contact Us

For privacy-related inquiries, please contact us at support@todoc.ai.